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If you are still unable to resolve your issue, please contact ESETCustomer Care.

- Error communicating with activation database. Windows Tips & tools to fight viruses and vulnerabilities   Scan your PC for viruses & vulnerabilities Kaspersky Security Scan (Windows) Kaspersky Virus Scanner Pro (Mac) Kaspersky Threat Scan (Android) Decrypt Upgrade to Kaspersky Anti-Virus 2015 To eliminate the problem, Kaspersky Lab specialists recommend upgrading to the latest version of Kaspersky Anti-Virus 2015. We recommend including ESET Log Collector output when submitting a support request. his comment is here

In the upper left part of the Settings window, go to the Advanced Settings tab. For more details, please read the following ESET Knowledgebase article. Select Run from the Start menu. In the Network and Internet Connections window, select Network connections. https://support.kaspersky.com/9136


If unsuccessful, contact Customer Care:Click here to complete a Customer Care support request. - Invalid Activation key. Verify that your network has rules allowing access to the ESET GEO IP servers. Ensure the Windows root certificates are updated using Windows Update automatically. Step 2.

ECP.4098 Your ESET product is having trouble connecting with ESET servers. A big "0" is the number zero (0), a little "o" is the lowercase letter o. What to do if the solution did not help If the solutions given above did not help to resolve the issues, contact Microsoft Technical Support. Click here for instructions to add Privileged users.

Your license is needed to be activated in the country where it was purchased Alternatively, contact your local ESET partner to update your license and help you to activate your ESET Malwarebytes All rights reserved.

Facebook Twitter YouTube LinkedIn Contact Privacy Legal Information Return Policy Sitemap ESET © 2008–2016 ESET North America. http://support.eset.com/kb2434/?locale=en_US In the right part of the window, click the Proxy server settings button.

Click one of the links below for more information on the activation process for your product: Activating ESETCyber Security/ESETCyber Security Pro Activating ESET Smart Security or NOD32 Antivirus - Invalid data If you are receiving this error when your ESET product is new and you have not already activated it, click here to complete a Customer Care support request. - The activation Please check your activation key and re-enter your activation information. ECP.20002 Remove Lavasoft Web Companion This error is commonly caused by a conflict with Lavasoft Web Companion.


When you reach the Product Activation window,selectActivate using Username and Password(for version 8.x and earlier) orActivate with License Key(for version 9.x and later)and complete the installation using your ESET-issued credentials. https://support.microsoft.com/en-us/kb/931276 Privacy Policy Contact Us Legal Feedback on Technical Support Site Please let us know what you think about the site design, improvements we could add and any errors we need Microsoft You must be logged in as Administrator or be a Privileged user to activate your ESET product . iOS                           Windows Phone Kaspersky Update Utility Kaspersky Update Utility is designed for downloading updates for selected Kaspersky Lab products from the specified

To activate Your ESET product communicates with Internet resources over standard HTTP protocol on Port 80. If your Internet connection is functioning properly, try to activate your product again by clickingUpdate virus signature databasefrom theUpdatescreen in your ESET product's main program window. Search for your error: Press CTRL+F to open a search in your browser. Please include your Activation key and the proof of purchase number from your Staples receipt in your email if available. - Activation failed If you receive the error message "Activation failed",

  1. If you receive this error when your ESET product is new and you have not already activated it, please click here to email Customer Care.
  2. Follow the on-screen instructions to install your product.
  3. Please note that no technical support will be provided!
  4. Windows 7 Open the Internet Options: Start-Button → Control Panel → Network and Internet → Internet Options Click the tab Advanced and scroll down to the submenu Settings Enable the options:
  5. In the Workstation properties window on the General tab in the Startup type section, select Automatic or Manual.
  6. If you are connected, try to activate again by clicking Update virus signature database from the Update screen in your ESET product's main program window.
  7. This error message displays after installing your ESET product with in-product activation.
  8. Method 3.1.
  9. On subsequent installations, follow the steps below: On the second computer, insert your CD into the second machine or select your product from the Download page to begin your second installation.
  10. Activate the application once again.

Verify that your computer has an active Internet connection by going to http://www.eset.com. CompanyAccount|My Kaspersky Products & Services Online Shop Blog Trials Support Partners About Kaspersky Lab Deutsch English (Global) English (UK) English (US) Français Polski Русский Home→Support→Kaspersky Anti-Virus 2013 Product Select Knowledge If you are still unable to resolve your issue, please contact ESETCustomer Care.

ECP.4100 Internal error Please try to activate again. Uninstallers (removal tools) for common Windows antivirus software ESET Endpoint products - Ensure that HTTP Proxy settings are configured correctly or disable Apache HTTP Proxy policy from ERA.

If you are still unable to resolve your issue, please contact ESETCustomer Care.

Related: I receive an installation error message "Error 2878" when installing my Windows ESET product I receive If you are still unable to resolve your issue, please contact ESETCustomer Care.

- Error communicating with the activation server -- Please verify that your Internet connection is active, and then Please try to activate again in 15 minutes.

In the Run window, enter services.msc and click OK.

Be sure not to add a blank space. If your computer is properly connected to your network and your Internet connection is active, try activating again. If you are still unable to resolve your issue, please contact ESETCustomer Care.

- The activation server is busy. NOTE: In the Add/Remove programs window, Lavasoft may be displayed as "Web Companion" only.

Try to activate the application once again. Be sure you are connected to the Internet and you are logged in or authenticated if you are connected to a wireless or business network. Type the specific error code you are looking for into the search bar to locate it automatically in the list. The activation key is usually supplied on the back of the product package and consists of 12, 13 or 20 characters.